{"id":206,"date":"2021-07-14T16:52:03","date_gmt":"2021-07-14T15:52:03","guid":{"rendered":"http:\/\/192.168.91.100\/wordpress\/?page_id=206"},"modified":"2022-03-30T19:33:09","modified_gmt":"2022-03-30T18:33:09","slug":"3-1-1-2-free-information-sessions","status":"publish","type":"page","link":"https:\/\/www.thelovens.co.uk\/OfficeManual\/?page_id=206","title":{"rendered":"3.1.1.2 Free Information Sessions"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">This is an initial introductory 20-minute session free of charge, to establish what we can do for a new client (only) and the basis upon which we do it.&nbsp;&nbsp;This will normally be held fortnightly (or at whatever interval we deem, from time to time, to be appropriate) at our office.&nbsp;&nbsp;However, it could alternatively be done by telephone if a face-to-face meeting is not necessary or convenient.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our&nbsp;<a href=\"http:\/\/www.loven.co.uk\/?page_id=396\">website<\/a>&nbsp;(see Advice tab, Free Information Sessions) indicates the next date when free information sessions can be booked, along with an indication of the time slots available.&nbsp;&nbsp;Naturally, these dates and time slots are not fixed in stone; a free information session can be booked for an alternative date and time if more convenient.&nbsp;&nbsp;The purpose of indicating these dates and times is just to try to encourage the free sessions to all be dealt with in one day in a block of appointments, as far as is possible, in order to reduce the number of unpaid interruptions to our day.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We should try to keep the free consultation to the 20-minute period so far as is possible, but more importantly we should not be giving detailed professional advice without charge.&nbsp;&nbsp;The aim, therefore, of the free session is to seek to establish a rapport with the client, and to show that they will need our professional advice and that this will need to be paid for.&nbsp;&nbsp;We will then normally provide a quotation for any work to be done, setting out what payment on account will be needed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The revised standard clinic confirmation letter now includes an additional sheet which we ask the person to complete and bring to the meeting with them.&nbsp;&nbsp;I appreciate that some people will forget, or not bring the completed form for whatever reason, but many will probably complete at least part of it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When someone arrives for a meeting, please ask them for the form.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If they produce it, please check it and ask for any additional details needed to complete it.&nbsp;&nbsp;Then do the Clinic Note (CN30), printing only page 2 \u2013 the meeting note sheet, and give both sheets to&nbsp;the person handling the clinic, in good time in advance of the meeting.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If they do not have it, please do the Clinic Note, print both pages, and ask the person to fill in the first sheet before passing&nbsp;the&nbsp;attorney&nbsp;both sheets for the meeting.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please make sure that&nbsp;the attorney has&nbsp;completed the file notes on the case files as soon as possible after the meeting, so that a follow-up date can be established, or the file closed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.thelovens.co.uk\/OfficeManual\/?page_id=182\" data-type=\"page\" data-id=\"182\">Back to\u00a0New Enquiries<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This is an initial introductory 20-minute session free of charge, to establish what we can do for a new client (only) and the basis upon which we do\u2026<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":185,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"class_list":["post-206","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.thelovens.co.uk\/OfficeManual\/index.php?rest_route=\/wp\/v2\/pages\/206","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thelovens.co.uk\/OfficeManual\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.thelovens.co.uk\/OfficeManual\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.thelovens.co.uk\/OfficeManual\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thelovens.co.uk\/OfficeManual\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=206"}],"version-history":[{"count":2,"href":"https:\/\/www.thelovens.co.uk\/OfficeManual\/index.php?rest_route=\/wp\/v2\/pages\/206\/revisions"}],"predecessor-version":[{"id":439,"href":"https:\/\/www.thelovens.co.uk\/OfficeManual\/index.php?rest_route=\/wp\/v2\/pages\/206\/revisions\/439"}],"up":[{"embeddable":true,"href":"https:\/\/www.thelovens.co.uk\/OfficeManual\/index.php?rest_route=\/wp\/v2\/pages\/185"}],"wp:attachment":[{"href":"https:\/\/www.thelovens.co.uk\/OfficeManual\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=206"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}