{"id":248,"date":"2021-07-15T12:19:42","date_gmt":"2021-07-15T11:19:42","guid":{"rendered":"http:\/\/192.168.91.100\/wordpress\/?page_id=248"},"modified":"2022-03-30T19:35:10","modified_gmt":"2022-03-30T18:35:10","slug":"3-1-1-4-e-mail-and-web-enquiries","status":"publish","type":"page","link":"https:\/\/www.thelovens.co.uk\/OfficeManual\/?page_id=248","title":{"rendered":"3.1.1.4 E-mail and Web Enquiries"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">It is our policy for all new e-mail\/web enquiries to receive&nbsp;a same working-day reply as quickly as possible, so please monitor the&nbsp;info&nbsp;and Enquiries Inboxes regularly to watch for new arrivals. You will need to take a sensible view on the likely subject matter and therefore who should deal with it.&nbsp; For trademarks\/designs matters,&nbsp;Tim and Keith need to discuss who will reply.&nbsp; For patent matters, Keith will decide who should send the preliminary reply.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the e-mail\/web enquiry is from a person\/business based locally&nbsp;to one of our &#8220;offices&#8221;, it may be appropriate to arrange a clinic or other meeting.&nbsp; A telephone call may be the appropriate first step.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the e-mail\/web enquiry is from a person\/business based in the UK but not locally, a telephone consultation may be necessary.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.thelovens.co.uk\/OfficeManual\/?page_id=250\" data-type=\"page\" data-id=\"250\">Overseas Associates enquiries<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.thelovens.co.uk\/OfficeManual\/?page_id=182\" data-type=\"page\" data-id=\"182\">Back to\u00a0New Enquiries<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>It is our policy for all new e-mail\/web enquiries to receive&nbsp;a same working-day reply as quickly as possible, so please monitor the&nbsp;info&nbsp;and Enquiries Inboxes regularly to watch for\u2026<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":185,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"class_list":["post-248","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.thelovens.co.uk\/OfficeManual\/index.php?rest_route=\/wp\/v2\/pages\/248","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thelovens.co.uk\/OfficeManual\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.thelovens.co.uk\/OfficeManual\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.thelovens.co.uk\/OfficeManual\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thelovens.co.uk\/OfficeManual\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=248"}],"version-history":[{"count":3,"href":"https:\/\/www.thelovens.co.uk\/OfficeManual\/index.php?rest_route=\/wp\/v2\/pages\/248\/revisions"}],"predecessor-version":[{"id":442,"href":"https:\/\/www.thelovens.co.uk\/OfficeManual\/index.php?rest_route=\/wp\/v2\/pages\/248\/revisions\/442"}],"up":[{"embeddable":true,"href":"https:\/\/www.thelovens.co.uk\/OfficeManual\/index.php?rest_route=\/wp\/v2\/pages\/185"}],"wp:attachment":[{"href":"https:\/\/www.thelovens.co.uk\/OfficeManual\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=248"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}